Monday, February 3, 2014

Best Read Articles of January 2014

By Bas van den Beld

1-SEO-Alerts

Can you believe the first month of 2014 has already passed? Time flies when you’re having fun! And we sure have been having some fun here on State of Digital. Our year has started with some fantastic content. Since it’s the first workday of February we thought it would be nice to show you which great articles were the best read articles in the past month. Enjoy!


1. 7 Alerts to Monitor your SEO Process Opportunities & Issues


How do you keep up to date with the most important issues and opportunities during the SEO process? It’s time to set your SEO process alerts!


Written by Aleyda Solis


Read the article



2. The biggest PR job in 2013? How the Catholic Church did Reputation Management


Within a year the Catholic Church leaders went from hated to ‘Man of the Year’, did they do marketing the best way possible?


Written by Bas van den Beld


Read the article



3-stod-events3. Digital Events and Conferences 2014


Are you looking to attend an event or conference in 2014? Look no further than this overview of the Digital, Search, Social and Analytics conferences and events from around the world!


Written by Sam Noble


Read the article




4-google-knows4. What Google Knows About You


Google knows a lot about you. Want to know what and how? Here’s how Google gathers information about you and your friends.


Written by Bas van den Beld


Read the article




5-outing5. Outing Black Hat SEO; Should we, or should we not?


Should we, or should we not reveal agencies or companies that do black hat SEO? Who are we helping by outing others? State of Digital debates the issue.


Written by Agnete Toien Pedersen


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6-bookshelf6. 30 Books That Will Make Marketers improve Their Skills


Looking to improve your skills as a marketer or businessman? Here are 30 books which will help you improve your skills as a marketer.


Written by Bas van den Beld


Read the article



7-nsa7. The hidden secrets of Marketing


Gianluca Fiorelli provides a very special look at predictions for 2014, with a special featuring the NSA, Google and more.


Written by Gianluca Fiorelli


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8-seo-tasks8. Prioritising SEO Tasks Effectively


How do we effectively prioritise SEO tasks? Every SEO task has a cost to implement and an expected return value, and that drives the prioritisation of each.


Written by Barry Adams


Read the article



9-NY-resolutions9. Five SEO New Year’s Resolutions for 2014


If you are intent on starting 2014 with a bag full of good intentions, here are a few SEO-specific New Year’s resolutions for you to consider.


Written by Barry Adams


Read the article




10-customer-experience10. How to Create Customer Experiences Fully Optimised for Search


Polly Pospelova explains how creating customer experience maps and collaborating through creative wireframes can enhance the search strategy process.


Witten by Polly Pospelova


Read the article


Post from Bas van den Beld on State of Digital
Best Read Articles of January 2014


Source: State of Digital



Best Read Articles of January 2014

A Cautionary Tale About Silicon Valley’s Vision for the Future

By Barry Adams

The Circle - Dave Eggers

Book Review: The Circle by Dave Eggers


As part of our interview process, we always ask what other companies an applicant would like to work for. Nearly always internet giants like Google and Facebook are mentioned as ideal workplaces, with their large campuses and wide array of job perks from on-site laundry to free restaurant-grade food.


In Dave Eggers’ latest novel The Circle, the protagonist Mae Holland starts a new job at the eponymous company – a fictional Silicon Valley firm that’s an amalgamation of all the major internet technology giants based in and around San Francisco – and begins her job in their Customer Experience department on their sprawling California campus.


This is the start of a descent in to the Circle’s corporate culture, where’s Mae naivety and eagerness to please are exploited in ways direct and subtle, to turn her in to an obedient drone and, eventually, a public persona projecting the company’s seemingly altruistic endeavours to the outside world.


Pervasive throughout the novel are the vacuous trappings of social media. Sharing, upvoting (through ‘smiles’ and ‘frowns’) and commenting on colleagues’ online social activities is encouraged in the Circle, and whilst positioned as an optional element of the company’s culture, there is severe peer pressure on Mae to engage in online social activities and thus increase her ‘PartiRank’, a measure of her social media value reminiscent of Klout. Failure to increase her PartiRank leads to negative public perception of Mae as a Circler, and thus she quickly feels forced to spend increasing amounts of time on sharing, sending ‘smiles’ and ‘frowns’, and commenting on others’ activities.


Employees of the Circle are encouraged to spend ever larger amounts of time on the company’s campus, engaging in all kinds of on-site activities, and sharing these experiences online for others to vote and comment on. As a result more and more Circlers rarely leave the campus and, as happens with Mae, real-world relationships are abandoned in favour of inter-company and online socialising.


The Circle as a company is on a path to grow its already vast influence in the world, with increasing levels of control over the entire globe’s information and finance. Three overarching values emerge from the Circle that the company wishes the entire world to adopt through use of the Circle’s array of interconnected online services: Secrets are Lies, Sharing is Caring, Privacy is Theft.


As the novel progresses, the company’s influence over Mae’s state of mind grows relentlessly in line with their grasp over the entire world, and any hint of resistance is mercilessly stamped out either through social pressures, subversion, or blatant real politik. The end result is a protagonist totally cocooned in the company’s insular culture, and a civilisation at the mercy of one company’s insidious whims.


Analogous to Real World


The Circle is a powerful cautionary tale that will resonate with everyone who is familiar with the effervescent language coming out of Silicon Valley these days. Ideas such as total transparency and the obsolescence of privacy take centre stage in the novel, as they often do in real world events whenever Facebook update their terms & conditions or Google rolls out a new product feature.


The way Silicon Valley manages to navigate the global political landscape is also reflected in the novel, with politicians often keen to be seen as supporters and enablers of technological innovation, rather than risk opposing it and thus endanger their political futures.


What the novel does expertly is expose the utter lack of substance that social media can sometimes force upon us when we share our thoughts and emotions online. In the Circle sharing is seen as a positive engagement, enriching and empowering your peers, but in actuality – as it often is in real life – sharing on social media is a profoundly selfish act. The sharer expects (and often demands) acknowledgement and positive recognition, and the absence of this is seen as a social snub with all its negative repercussions.


Google Campus


Whilst the company in the novel has elements of nearly all Silicon Valley giants, for me it most closely resembled Google with a large dose of Facebook mixed in. The Circle’s voracious appetite for data and its one-sided pursuit of transparency is eerily reminiscent of Google’s recent endeavours, and its total disregard for personal privacy is something straight out of Facebook’s playbook.


But most of all, the enabling factor of the Circle’s insular thinking is their corporate campus where employees are submerged in the organisation’s subversive values and immunised against real-world influences. This is something Google suffers from to a very large extent, and I see this form of social engineering as a truly hazardous development that leads to a total lack of critical self-analysis.


The Circle’s top brass are also modelled on real world technology executives, with hints of Zuckerberg, Page, and Brin throughout. One of the book’s characters, Tom Stenton, appeared to me as a hybrid of Eric Schmidt, Larry Page, and a large dose of libertarian capitalist Peter Thiel.


Dave Eggers manages to expertly capture the Silicon Valley mindset and the language it uses to espouse their techno-utopian ideas, and that makes The Circle a very recognisable and Orwellian cautionary tale.


In the end it’s still a work of fiction that at times stretches the boundaries of realism, but after reading it I cannot help but wonder how far the real world Silicon Valley elite is allowed to go in their pursuit of goals that, whilst ostensibly founded on good intentions, are likely to lead the world down a very dark path indeed.


Post from Barry Adams on State of Digital
A Cautionary Tale About Silicon Valley’s Vision for the Future


Source: State of Digital



A Cautionary Tale About Silicon Valley’s Vision for the Future

Friday, January 31, 2014

Yahoo Reportedly Plotting Exit from Microsoft Search Deal

By Chris Crum

Apparently Marissa Mayer and Yahoo are fast-tracking a way out of the company’s “Search Alliance” with Microsoft, which currently sees Bing powering the technology behind Yahoo searches.


This is according to Kara Swisher, who is probably more familiar with the internal workings of Yahoo than a significant portion of Yahoo’s own staff. Swisher frequently obtains and reports on internal memo leaks and other corporate dealing not meant for the public eye.


This time, Swisher says Yahoo has two internal projects codenamed “Fast Break” and “Curveball” that “could potentially get the company back into algorithmic search as well as search advertising.”


It could be more mobile-focused than desktop, and there are a handful of execs (which she names) involved.


Swisher writes, “Sources said the plan is being done as part of a contemplation of how Yahoo can accelerate the end — or actually end — its longterm search and advertising partnership with Microsoft. Currently, Yahoo only has control over the search experience, but Mayer clearly wants more purview over the business.”


The relationship between the two companies has seemed rocky at best since Mayer took over as CEO, and she has expressed disdain with the relationship publicly in the past, though apparently just hates on it internally all the time, if Swisher’s report is any indication.


It was revealed in recent months that Yahoo gets 31% of its revenue from the deal.


The news comes as Microsoft is reportedly set to name its new CEO – Satya Nadella – a current Microsoftie, who would already have some familiarity with the deal.


Image via Tumblr


Source: WebPro News 2



Yahoo Reportedly Plotting Exit from Microsoft Search Deal

Katy Perry is the First to Hit 50m Twitter Followers

By Josh Wolford

29-year-old singer Katy Perry is officially the first user in the history of Twitter to hit 50 million followers.


According to data on Twitter Counter’s top 100, Perry currently sits at 50,022,000+ followers. By contrast, she’s only following 130 people.


Up until recently, the battle for Twitter supremacy was usually one between Justin Bieber and Lady Gaga. The latter was the first to hit 10 million followers, and she also won the race to 20 million. At that time, Justin Bieber began to overtake Mother Monster and became the first to hit both 30 million and 40 million.


But 50 million just seems like such a more significant milestone – and it belongs to Katy Perry.


Perry has yet to acknowledge her feat on Twitter, instead tweeting out the news that she just hit #1 on the Billboard charts with the song “Dark Horse.”


Congrats to @therealjuicyj for Dark Horse going #1! My celebration was the same… But different…pic.twitter.com/9ySkq3eSxJ


— Katy Perry (@katyperry) January 30, 2014



The rest of the top ten Twitter users, in terms of follower count, are as follows:


Justin Bieber (49.2 million), Barack Obama (41.2 million), Lady Gaga (41 million), YouTube (38.9 million), Taylor Swift (38.7 million), Britney Spears (35.6 million), Rihanna (33.8 million), Instagram (30.5 million), and Justin Timberlake (30.2 million).


Image via Twitter


Source: WebPro News 1



Katy Perry is the First to Hit 50m Twitter Followers

How This Panda Victim Google-proofed His Business

By Chris Crum

Inside

Earlier this week, famous web entrepreneur Jason Calacanis unleashed his new app Inside. It’s a news aggregation service, which has proven immediately addictive to fans. While the app itself is an interesting enough story in its own right, there’s another story here that has a moral a lot of online businesses should pay attention to: you need a business that’s Google-proof.


Does your business rely on Google for traffic? Would you survive if Google de-indexed you? How can you avoid getting killed an algorithm update? Share your thoughts in the comments.


If you rely primarily on Google, you’re always at the mercy of its algorithm. One unfavorable move and your business could be evaporated, or at the very least, badly damaged. “Diversify your traffic sources” has been a mantra for many since Google unleashed the Panda update in 2011, victimizing many content providers, including Calacanis.


If you’ll recall, his site Mahalo was among the more well-known victims, and the update led to Calcanis reducing his staff by 10%. Mahalo was never really able to recover from Panda, even after some tweaks to strategy, like relying more on YouTube videos.


So now he’s taken the team and investors from Mahalo, and created something new. Something Google-proof. It may not sit well with some of the old media crowd (the crowd that still frowns upon Google News), but he’s created something that Google shouldn’t be able to harm.


Here’s what Inside does: It finds news stories, and employs humans to summarize them in 40 words or 300 characters, and links to the source. It’s really quite simple, but its approach is somewhat refreshing because more than anything else it’s about getting you as much information as possible in as little time as possible. You can consume the gist of countless stories in a relatively short amount of time, and click through to read the stories you really want to know more about from the original source (or at least the source Inside is pointing to). You can browse the “top news,” “all updates,” or your personalized feed, which is constructed of updates based on topics you’ve added (and there are countless topics).



Calacanis has indicated that Inside tries to reduce the friction that wastes people’s time – things like linkbaiting, slideshows and listicles – and just give you the actual need-to-know info from each story. It’s touted mainly as a mobile app, and has launched for iOS and Blackberry. Android is on the way. You don’t really need the app at all though. I’ve been using the web version on Android all week. Just add the bookmark to your homescreen, and you might as well be using the app. It works just fine. It also works just fine from the desktop.



Inside Desktop


In an interview with Re/code, Calcanis said it wasn’t worth it to continue to invest in Mahalo because they were “at the mercy of Google’s algorithm or YouTube’s revenue split.”


“Mahalo made a lot of money, actually, before Google de-indexed us, and really beat us up with their Google search update. But we have plenty of money left, so as an entrepreneur, having great success with Mahalo then a really bad turn of events, we were left with still making millions of dollars, still having a great team, and decided to create a new product.”


“I don’t hate Google,” he said. “I’m very frustrated with Google. I would be honest. I think they’re good people. I just don’t think they know how to treat partners well.”


He may not “hate” Google, but it’s clear that there is still some animosity. His comments extended to Twitter.




.@mattcutts, does http://t.co/u751TXLCKw have a penalty, don’t see any @Google search traffic. help! best @jason #letstrythisagain


— jason (@Jason) January 28, 2014





We literally spent zero effort on SEO so far for http://t.co/HqXwMS1uaR. Every ounce of effort into App, email & social. Thoughts?


— jason (@Jason) January 28, 2014





.@jenny8lee @mattcutts If Matt had treat us fairly Mahalo would still be making howto content,but Matt says “google doesn’t have partners”


— jason (@Jason) January 28, 2014





.@mims yeah, overnight we lose all traffic/revenue, no explanation, no chance to fix & i layoff 75 hard working Americans. thx @mattcutts!


— jason (@Jason) January 28, 2014





. @mims @inside yes, App + Social + Email + Brand = @mattcutts can’t kill your company on a whim, forcing you to fire everyone.


— jason (@Jason) January 28, 2014





.@joestump @mims @mattcutts The issue is that Google doesn’t *talk* or *love* or *need* partners any more. The love affair is over. :-(


— jason (@Jason) January 28, 2014





Interesting, @google/@mattcutts always deflected moving competitors down page by saying they linked to them. now? http://t.co/cNkUcXmdxA


— jason (@Jason) January 30, 2014



Calacanis talked more about Google-proofing his business in an interview with Staci Kramer at Nieman Journalism Lab. He said he doesn’t think building an “SEO-driven” business works anymore, adding that businesses can’t rely on Google not to steal their business “like they did to Yelp and others.” Here’s an excerpt:


To make a Google-proof company, I wanted to have a killer brand that people would remember and come to like — a product so compelling that it has a repeatable effect. The problem at Mahalo or eHow is you use it for two hours to get your baking recipe, then you don’t use it again for two months — then you use it again for putting up curtains. You really rely on people going to Google.


With news, people will go directly to a site, which makes it impervious to Google. And the app ecosystem is also impervious to Google. They can’t control apps even though they have a big footprint in Android, nor have they shown a propensity to control the app ecosystem on Android. I think they would get a revolt on their hands if they did. We’re also adding an email component to this.


So email, social, and apps are three things that Google can’t control. This is very social — people will share. It’s mobile — Google can’t control that. The email function Google moderately can control.



He later noted that he sees Inside as “kind of analogous to how Google used to run,” in that Google would point you to places on the web and drive traffic, as opposed to “keeping the traffic for themselves”.


To that point, Google is showing some users a new type of stock search result (which one of his Tweets above references). It removes the links to competitors like Yahoo Finance and MSN Money. We’re still seeing the old version, which does include links, and have reached out to Google to see if this is just a test or if it is rolling out to everyone. Google has not returned our request for comment as of the time of this writing. It’s interesting that Google would make such a move given that it’s currently being scrutinized for allegedly anti-competitive practices in Europe, where it has already offered up concessions including giving competitors more links and visibility.


Calacanis isn’t the only one to have been hurt by Google to launch a Google-proof product this week. Rap Genius also has a new app out. Unlike Calacanis’ Mahalo, Rap Genius wasn’t a victim of Panda, but got busted engaging in what Google deemed to be a “link scheme” earlier this month. The site was penalized, but was quickly (and controversially) able to climb out of the penalty box.


Either way, the mobile app gives it a Google-proof alternative to relying on Google traffic, which could stop flowing on any given day. Calacanis also had comments about this:




Name of game today: @mattcutts proof your startup RT @JoshConstine: Rap Genius Launches App/Ween It Off Google’s Teat http://t.co/r3RjJWerGi


— jason (@Jason) January 28, 2014





.@JoshConstine @anthonyha @MikeIsaac you can be sure @mattcutts & @google will launch lyrics in a one-box this year. Did same to @yelp othrs


— jason (@Jason) January 28, 2014



Building a Google proof business is easier said than done though. Inside and Rap Genius are examples that make sense as separate apps that shouldn’t need to rely on traffic from Google. Others will continue to try and recover their existing sites from Google penalties and updates, which may be the only logical route in many cases.


But if there’s a clear way to get around needing Google, you’d be well-advised to pursue that. If there’s not a “clear” way, you may want to put some thought into other possible directions.


As far as Inside is concerned, there’s no guarantee that it’s going to be a hit, but early reviews have been positive, and it’s pretty easy to see potential monetization strategies via in-stream ads, not unlike those on Facebook or Twitter. Calacanis has already said the model is perfect for this, by the way, though it’s unclear when ads might come.


It’s very early, but Calacanis may have a winner here. A Google-proof winner.


What do you think of Calacanis’ strategy for non-Google reliance? How hard is it to get away from dependence on the search giant? Share your thoughts in the comments.


Lead image via Wikimedia Commons


Source: WebPro News 2



How This Panda Victim Google-proofed His Business

Who is the Most Responsive to Social Customer-service Questions?

By Bas van den Beld

Socially-Devoted-Infographic

Twitter and Facebook are places where people can freely complain about a brand. And brands have picked that up and are now en masse offering customer service on social media. Their teams search the social networks trying to find complainers and fans and try to help / support them.


But who is doing the best job? Socialbakers researched and found the airline industry was the most responsive to customer-service questions on Facebook in the fourth quarter of 2013. KLM especially was the best.


AllFacebook created this infographic:



via


Post from Bas van den Beld on State of Digital
Who is the Most Responsive to Social Customer-Service questions?


Source: State of Digital



Who is the Most Responsive to Social Customer-service Questions?

A ‘selfie’ Tv Show is on the Way Because #yoloswag

By Josh Wolford

Are you a person who thinks that weekday nights are sorely lacking in bathroom mirror shots? If so, ABC may just have the perfect pilot for you.


The network has ordered a pilot for a new series simply titled “Selfie.” The new comedy comes from writer Emily Kapnek, who is best-known for her work on ABC’s Suburgatory, now in its third season.


Here’s the show’s synopsis, via Entertainment Weekly:


Comedy inspired by My Fair Lady tells the story of a self-obsessed 20-something woman who is more concerned with ‘likes’ than being liked. After suffering a very public and humiliating breakup, she becomes the subject of a viral video and suddenly has more social media ‘followers’ than she ever imagined – but for all the wrong reasons. She enlists the help of a marketing expert at her company to help repair her tarnished image.



Ok, well, “Selfie” is the reigning word of the year – at least according to Oxford. Described as “a photograph that one has taken of oneself, typically one taken with a smartphone or webcam and uploaded to a social media website,” Selfie beat out Twerk, Bitcoin, and Derp to win the title of 2013′s top new word.



It’s hard to judge a new TV show before it even airs, so I won’t. I will say that a quick Twitter or Instagram search for #selfie reveals that, if nothing else, people are still snapping photos of themselves with great fervor.


Image via Miley Cyrus, Instagram


Source: WebPro News 1



A ‘selfie’ Tv Show is on the Way Because #yoloswag